Returns Policy
- Contact your Cambrionix sales representative for your RMA form and unique RMA returns number.
- Return your faulty product with the RMA form filled out.
- Once received our technical team will inspect the unit and report their finding’s back to your sales representative.
- A replacement unit will be dispatched within 48 hours as long as the fault is within our warranty policy.
Sample of RMA form below:
| Product Name | |
| Date | |
| Date product received | |
| Serial number | |
| Description of issue | |
| How fault was diagnosed | |
| Cambrionix Use | |
| Date Received | |
| Date Fixed | |
| Reason for fault | |
| Date Returned | |
| New/Repaired |