Frequently Asked Questions
Why 49 ports?
The hub consists of a single 7 port hub controller with 7 additional hub controllers connected to it. The total number of ports is therefore 7ports x 7ports = 49.
What are protection plates?
The protection plates offer some protection to the connectors on the hub. With repetitive use the connectors may accidentally get damaged – the plates provide some protection against this. The protection plates also provide some level of ESD and EMC protection due to their shielding properties. The protection plates are manufactured from a fibreglass resin material, coated with copper and painted.
Are protection plates essential?
The protection plates are essential if the hub product is not fitted into an enclosure. If the product is fitted within an enclosure (which prevents the connectors from moving too much and the circuit board from being flexed) then the protection plates are not necessarily essential although in both cases they are strongly advised.
What is a cable pack?
A cable pack is a pack of 49 USB2.0 extender cables and one USB2.0 host cable. These allow you to connect devices which may not easily fit side by side within the hub. The extender cables can also be used to reduce ware and tear on the hub connectors. The cables can be considered a 'sacrificial element' which can wear out and be easily replaced if necessary.
What is an ATX power supply?
The hub requires it own power supply. We have an approved power supply which has gone through prolonged testing in various user scenarios.
My local line voltage is 110VAC, will your power supply work with this voltage?
YES. The power supply will work with line voltages ranging from 110VAC to 240VAC. It will work worldwide.
Where can you ship to?
We can, and do, ship worldwide. We can either use our own courier or ship via your own courier – whichever is more convenient and cost-effective to you.
Do you give discounts for quantity orders?
We are happy to discuss your order with you and apply discounts where appropriate. Please contact our sales team on sales@cambrionix.com for further information.
The hub doesn’t quite suit our needs, can it be modified for my purpose?
YES. We can offer design changes to the hub (these may incur additional costs), please contact our technical team on tech@cambrionix.com for further information.
How long does it take for my order to be shipped?
Depending on stock availability we can normally be ship once cleared funds are received.
Do you offer credit accounts?
We can offer payment terms but usually work on a prepay basis. Please contact our sales team on sales@cambrionix.com to discuss your requirements.
What payment types can you accept?
We can accept credit/debit card, bank transfer or cheque. Please note that cleared funds will need to be received before your product is shipped. See payment options for further details.
What is the hub depth of the Cambrionix A2 A4 and A6 products?
The hubdepth for the A2, A4 and A6 products is 2 (two).
How many of the 128 USB devices per USB host controller is consumed by the Cambrionix A2, A4 and A6 products?
The Cambrionix A2, A4 and A6 products all consume 57 of the 128 allowed devices.
How do I become a Cambrionix distributor?
Please contact sales@cambrionix.com to discuss distributor agreements and pricing structures.