Frequently asked questions

A collection of the most frequently asked questions by our customers and clients.

Click here to view the Frequently Asked Questions page

Support contacts

Details of how to contact support and what information you need to provide.

Click here to find out more about support channels and how to obtain support

Terms and conditions

Our standard terms of sale and export available in PDF format.

Click here to find out more and to view our terms and conditions of sale and export

Payment options

We offer a number of payment options to suit any company or individual.

Click here to find out more about the various payment options available to you

Warranty and RMA details

All of our products are covered by a 12 month RTB warranty.

Click here to find out more about our warranty and RMA procedure

Glossary of terms

A useful list of the terms used within this website alongside their meaning.

Click here to view our glossary of terms