Technology has radically transformed virtually every aspect of the modern world, and healthcare is no exception. We discussed previously how the deployment of mobile devices offers a range of benefits to healthcare professionals. Improving

• efficiency,
• clinical decision-making,
• data collection,
• health record maintenance,
• how they communicate,
• reducing costs,
• and more.

But the benefits from deploying mobile devices are not limited to doctors, nurses, and other healthcare practitioners. They improve the experience for everyone involved, including the patients, their friends and family, and the hospital’s management team.

Further integration of mobile devices into healthcare can create a headache for hospital IT departments, though. More devices mean more accompanying hardware to keep everything charged and synced. At Cambrionix, we offer all the tech you need to integrate mobile devices for hospital patients smoothly.

So, what are the top benefits of deploying mobile devices to hospital patients?

1. Entertainment

Hospitals are not a fun experience. Depending on the circumstances, it is at best an unpleasant or stressful experience, and in the worst cases, it is a downright dreadful time in a patient’s life. All this occurs while being away from home comforts and separated from friends and family for extended periods. Both these factors can compound to worsen the overall woes of the patient’s experience.

Whether you have to stay in for monitoring or treatment, you’re waiting for test results or a doctor consultation, being a hospital patient can also just be boring. Even the best run, most efficient hospitals out there produce significant downtime for their patients. It is an unavoidable part of healthcare.

Through mobile devices, patients can at least get some entertainment to take their mind off their situation or pass the time until their next consultation/treatment/procedure. Finding a way to entertain themselves offers respite in what is an otherwise stressful time.

2. Communication 

Being able to communicate with friends and family easily is a godsend for hospital patients. They can keep their loved ones updated and often use this time to take their mind off the situation.

Communication using mobile devices is especially beneficial for patients with contagious diseases, where in-person visitors are impossible. The isolation these conditions create puts an additional strain on patients, and virtual communication is the only option.

This is something that seems remarkably prescient given the recent Covid-19 pandemic. Hospitals have had to minimize visitation as much as possible to reduce virus spread. We have all heard the horror stories of Covid patients entering the hospital, sadly passing, and never getting to see their family one last time due to the restrictions.

Offering every patient a means of communication using mobile devices should come as standard across all hospitals. Whether via Wi-Fi for online communication, video/audio calling, or something else, no patient should be unable to contact their loved ones while in hospital.

3. Patient and Peer Perception 

Patients prefer hospitals using the latest technology, including mobile deployment. A survey of 2000 adults in the USA by Harris Poll found:

• 85% feel more comfortable about their quality of care knowing the hospital is using the latest technology.
• More than 8 in 10 said the increased use of technology has made their hospital visits more efficient and that their discharge process is faster due to technology.
• 54% are less anxious when healthcare providers use tablets or other mobile devices to perform data collection.

Patient satisfaction is a critical metric for healthcare providers, indicating the quality of care they deliver. Mobile devices help provide patients with an efficient, technologically advanced, entertaining, and less lonely experience, improving patient satisfaction scores. This boosts the perception of your hospital and can give you an edge against competitors.

In 2018, statistics showed that one in eight patients had left their practice in the previous year, with a third of patients extremely, very, or somewhat likely to make a switch in the next couple of years. Healthcare is a competitive industry, and the cost of losing a patient has significant financial implications for the practice.

4. New Revenue Stream 

Providing patients with related hardware for mobile devices can offer a new revenue stream to the hospital. With so many accessories accompanying mobile devices, it is easy to forget something. The hospital can step in and sell mobile device accessories such as:

• Chargers
• Headphones
• Bluetooth adaptor

This convenient service ensures patients get the best experience possible, and hospitals get an additional revenue stream.

Conclusion 

Mobile devices are everywhere nowadays. Hospitals are no different, and whether it is for the patient’s entertainment while they pass the time, a boost in the hospital’s quality of care, or patient’s being able to stay in touch with their loved ones. Everyone involved at the hospital gains a range of benefits from the use of mobile devices.

At Cambrionix, we offer all the products your hospital requires to ensure the use of mobile devices is as smooth as possible. In addition, we are fully hardware and software compatible with Apple M1 Silicon across their full range of products.

Get in touch with Cambrionix today to find the best strategy for implementing, monitoring, securing, and managing mobile devices at your hospital.